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How 687db Handles Your Personal Information

This page sets out exactly what personal information 687db collects when you open an account, make a deposit via bKash, Nagad, or Rocket, or contact our support team.

Account data protectionbKash, Nagad, Rocket transaction privacyCookie and device data clarityYour right to access or delete dataJurisdiction-dependent availability
687db How 687db Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Reach out through any of the channels below and include your registered account email or mobile number so we can locate your record quickly.

Live Chat Open the chat widget from any page in your account. Our team picks up privacy queries through the same channel as general account support.
Email Support Send your data request or privacy concern to our support email address. Include the bKash, Nagad, or Rocket number linked to your account for faster verification.
Account Help Centre The help section inside your account dashboard covers common data queries — account deletion, data download requests, and cookie preference adjustments.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption across all account pages and payment flows — every transaction you initiate via bKash, Nagad, or Rocket passes through an encrypted connection before it reaches our processing layer. Your data is stored on servers with access controls that limit which internal teams can view account records, and those controls are reviewed periodically. Cookies on this site are used for session management and basic analytics; you can adjust non-essential cookie preferences from the settings link in your account. We do not retain payment credentials — wallet numbers linked for a transaction are stored only in tokenised form.

SSL Encryption on All Flows

Every deposit and withdrawal request — whether via bKash, Nagad, or Rocket — travels over an SSL-encrypted connection so your transaction data stays protected end to end.

Cookie Preference Control

Non-essential cookies can be switched off from within your account settings. Session cookies needed for login and wallet verification remain active for security reasons.

Tokenised Wallet Storage

We do not store raw bKash, Nagad, or Rocket wallet numbers. Payment references are held in tokenised form so your wallet credentials are never exposed in our records.

Data Retention and Deletion

Account data is kept for as long as required under applicable law in the regions where we operate. You can request deletion of your account data by contacting support through live chat or email.

Privacy Policy Questions We Hear Most

Below are the questions we receive most often about how 687db handles your personal information, what rights you hold, and what steps to take if you want to act on those rights. Eligibility to use the platform depends on your local law and the regions we currently serve.

We collect your name, contact details, and the mobile wallet — bKash, Nagad, or Rocket — you register for deposits and withdrawals. Device and session data is also logged for account security.

Payment data is shared only with the processor needed to complete your transaction. We do not sell wallet information to advertisers or unrelated third parties under any circumstances.

Contact us via live chat or email and include your registered mobile number. We will verify your identity and send your data summary within the timeframe required by applicable law.

Yes. Submit a deletion request through the account help centre or email support. Some data may be retained for a period required by law even after deletion, and we will explain which records those are.

Session cookies keep your login active and protect your wallet transactions. Non-essential analytics cookies can be switched off in your account settings without affecting your deposit or withdrawal access.

Your access and data rights depend on your local law and the eligible regions we serve. We apply the same data protection practices across all regions and do not lower standards based on location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.